Ernie Szeto in Hong Kong
In this new blog series, I’d like to ask some questions to people from different countries, backgrounds, professions, and genders who have all one thing in common: volunteering. I hope you’ll get inspired by their journeys and take the leap into volunteering.
Notice: The positions, views and information contained published here are those of the interviewee and do not necessarily represent my views or opinions.
Connect with Ernie Szeto, MSc, PMP, DASSM.
Ernie's journey in healthcare began with an internship, culminating in her current role in the pharmaceutical and medical device sector in the Asia Pacific. With experience spanning sales, marketing, process engineering, operations, and multichannel strategy. Notable projects include Healthcare Professionals education for cardio/vascular at Cook Medical and the post M&A integration of orthopaedic Rx drug with Novartis in Greater China, South East Asia, Middle East and Latin America.
Currently, Ernie serves as the overseeing force behind the business operations of Merit Medical in the Asia region. Prior to this, Ernie led two start-ups, one as a social enterprise focused on providing alternative solutions for mental health issues among the youth.
Ernie's contributions to her field were recognized with the prestigious 2023 PMI Future 50 award. Her commitment extends beyond the professional realm, as she is with the Standard Insights Team of the Project Management Institute (PMI, Global) and Awards Team in PMI Hong Kong.
How did you begin to volunteer?
Being invited by dental professionals I've met in my career to support one of the largest outreach services for disabilities in Hong Kong, collaborating with medical sectors and multiple non-governmental organizations, is truly an honor. The complexity of the program requires high standards in treatment procedures in a non-clinical setting area. I am grateful for the opportunity to be part of this initiative, as it allows me to change patients' lives in a different yet impactful way.
Why did you continue volunteering?
I obtained my business-engineering degree in postgraduate studies, and I am now seeking industrial knowledge to help guide MedTech and HealthTech into the healthcare industry. The PMI community has been incredibly supportive throughout my professional development journey, and I am eager to contribute in any role where I can make a difference. My involvement in this field has become quite addictive, particularly as I continue to gain valuable social connections and engage with the community.
How has volunteering helped you in your career?
People are often curious about my educational journey, which started with a scientific study in Biotechnology and later shifted to eCommerce and internet computer studies. These diverse fields serve as a common language for professionals working to integrate healthcare into the digital world through various means. I've had the opportunity to gain insights from experts about good practices in regulating highly regulated products, such as in banking. Additionally, I’ve learnt from engineers on pioneering AI projects and managing huge budget portfolios in the community. This experience has been invaluable for my work in risk management and intangible value measurement, especially in corporate transformation projects. Overall, this diverse background has proven to be beneficial in terms of cost and time savings in consultancy for a company!
Would you encourage other people to volunteer, and if so, why?
We believe that everyone has unique gifts and passions that can drive positive change in the world. Volunteering is a great way to discover and harness these talents while making a difference in your community. Even if you haven't considered it before, why not give it a try? You might be surprised at what you can achieve. For example, I never imagined I would be named a PMI Future 50 after dedicating five years to running a social enterprise during my postgraduate studies. It's a rewarding journey that not only benefits others but also helps you grow personally and professionally.
